At Uniforms4care, we are committed to ensuring your satisfaction with every purchase. If you are not completely satisfied with your order, we offer a straightforward refund policy to make the process as easy as possible. Eligibility for Refunds To be eligible for a refund, please ensure that the following conditions are met: * The item must be returned within 30 days of the original purchase date. * The item must be unused, unworn, and in the same condition as when you received it. * All original tags and packaging must be intact. * A valid proof of purchase, such as an order number or receipt, must be provided. Non-Refundable Items Please note that the following items are non-refundable: * Personalized or custom-made items. * Items marked as final sale or clearance. * Gift cards. How to Request a Refund To request a refund, please follow these steps: 1. Contact our customer support team at [customer support email] or call us at [phone number] to initiate the refund process. 2. Provide your order number and details about the item you wish to return. 3. Our customer support team will provide you with a return authorization and instructions on how to return the item. Return Shipping * If the return is due to a defect or an error on our part, we will cover the return shipping costs. * If the return is for any other reason, the customer is responsible for the return shipping costs. Refund Process Once we receive the returned item and verify that it meets the eligibility criteria, we will process your refund within 7-10 business days. The refund will be issued to the original payment method used for the purchase. Exchanges If you would like to exchange an item for a different size or color, please contact our customer support team to check availability and arrange the exchange. Contact Us If you have any questions or concerns about our refund policy, please do not hesitate to contact us at [customer support email] or call us at [phone number].